Help centre

Questions? We've got answers.

Everything you need to know about orders, delivery, returns and fit.

Still need help? Our team replies on WhatsApp, usually within a few hours. Chat with us
How long will my order take to arrive?

Orders are dispatched within 24 business hours. Standard delivery takes 2–6 business days, depending on your location and the courier.

Can I track my order?

Yes. Once your order ships, you will receive tracking details on WhatsApp, SMS or email so you can follow it until it reaches you.

What is your return policy?

At House of Sal, we are committed to providing a hassle-free shopping experience. Please read our return and exchange policy carefully before making a purchase and making a purchase states your acceptance to the store policy.

Know More →

Why do I need an unboxing video?

Please record an unboxing video while opening your parcel. It is the only valid proof for any wrong, damaged or missing item, and it helps us resolve your issue quickly.

How do I choose the right size?

Check the size chart on the product page, which is based on body measurements, and the model details for fit reference. Still unsure? Message us on WhatsApp and our team will help you pick the right size.

Is the fabric see-through?

Fabric details are listed on each product page, including whether the piece is transparent. If you want to be sure about a particular style, chat with us and we will confirm.

What payment methods do you accept?

We accept UPI, cash on delivery (COD), debit and credit cards, and net banking through our secure, encrypted checkout.

How can I contact you?

The fastest way is WhatsApp. Use the chat button on this page and our team will get back to you.