We are committed to make your shopping experience as fuss-free and enjoyable as possible. Please read through the following terms & conditions prior to making a purchase. 

Making a purchase indicates that you have acknowledged, understood, and agree to adhere to the following terms and conditions.

We offer Free Shipping 

Return or exchange request will only be allowed within 4 days from the date of delivery.

Reverse Pickup Service: Home pickup charges ₹100. The cost of the return applies to each request and will be deducted from the refund amount.

Product Integrity: Returned items should be unused, unwashed, unaltered, and undamaged. In case you have received any damaged product from us please share the photos for us to review & resolve.

In case of return or exchange, the amount will be refunded in form of a store credit with a validity up to 6 months. We do not provide any Monetary Refunds. 

If any unaccounted items are handed over , the same will not be our responsibility as the courier partners will deliver us only the item for which pickup is arranged.

Please make sure that the exchanged items are packed securely and safely to prevent any loss or damage during transit.

Usually we receive the product in 6-7 days. On receiving, we will have the product checked and within 24-48 hours we will issue the store credit. 

Return Details: When returning, provide these details via email (support@houseofsal.com) or WhatsApp (9351206010):
* Your Name
* Order ID
* Product code(s) from the tag
* Pickup address and contact

Customer Support: Need help? Email (support@houseofsal.com) or WhatsApp (9351206010) Mon-Sat, 10 am-6 pm.